Jewelry is one of those items that can difficult for online retailers. Shoppers want to see a ring shine, feel the weight of a bracelet or know if the piece is comfortable to wear.
So, to help with this online shopping challenge, BaubleBar.com called in the S.W.A.T. team. Or, rather “Service With Accessorizing Talent.”
These members of the customer service team have a detailed knowledge of every piece of jewelry sold by the company and can connect with shoppers to better understand their tastes to recommend the perfect piece.
“We want the team to have an identity beyond customer service,” said Nina Robins, BaubleBar’s director of customer experience. “I’m hiring top notch grads with communications degrees that can be passionate about what we’re doing here.”
BaubleBar works hand-in-hand with leading jewelry designers to curate a collection of pieces across different styles. The company aims to provide quality fashion jewelry at an unparalleled value, while …