“When web-only retailer MyBabyClothes.com offered free shipping on all orders last year, customers responded in droves.” [Source: Internet Retailer]
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STELLA STORYLINE
IBM's Watson Takes On New Role As Customer Service Agent
"Starting in the next few months, IBM will be rolling out with several key customers an 'Ask Watson' feature that will greet and o...
Target Opens Bay-Area Tech Lab to Focus on Digital Innovation
"Target is trying to follow Walmart's lead into the digital shopping space, and both retailers are in a relentless pursuit of e-co...
J.C. Penney Losing Fewer Customers Despite Big Q1 Loss
"The department store chain reported that net income fell by 113% for a loss of $348 million. The company also reported a 16.6%...
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