With Changes to Holiday Cut-Off Dates, Communication is Key

December 17, 2014 / 0 Comments

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A week before Christmas, retailers continue to make adjustments to their stated dates for guaranteed delivery.

On Tuesday, Macy’s moved their cut-off date from 12/21 to 12/22, offering 2-day complimentary shipping. Also, Under Armour, which had yet to provide a stated cut-off date, announced that orders placed by 1 p.m. on 12/18 are guaranteed for delivery by 12/24.

Amazon announced that it is extending free shipping on orders placed by 12/19 and guarantees delivery before the Christmas holiday. Prime members can order by Dec. 22 and, for the truly last-minute shoppers, customers in 12 major metro areas can choose from as many as a million eligible items for same-day delivery. StellaService Analysts first noticed on 12/2 a posted cut-off date of 12/19 for Amazon’s standard delivery option.

Several retailers, such as Nordstrom, released helpful, detailed calendars for ordering items items with all shipping options. The retailer lists 12/19 as its cut-off date for standard delivery, but notes that some merchandise qualifies for a standard delivery cut-off of 12/23.

“Retailers …

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